At Noise Resolve, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled securely.
1. Information We Collect

• Personal Information: When you place an order, contact us, or sign up for our services, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.
  
• Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and usage data, to help us understand how visitors use our site and improve our services.
  

2. How We Use Your Information

• Order Processing: We use your personal information to process your orders, craft personalized letters, and deliver them to the intended recipient.
  
• Communication: We may use your contact information to send you updates, respond to your inquiries, and provide customer support.
  
• Improvement of Services: Non-personal information is used to analyze site usage trends, improve website functionality, and enhance your overall experience.
  
• Marketing: With your consent, we may send you promotional materials or special offers related to our services. You can opt out of these communications at any time.
  

3. How We Protect Your Information

• Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security audits.
  
• Confidentiality: We maintain strict confidentiality practices. Your personal information and the details of your noise complaint are kept private and are not shared with the letter recipient or any third parties, except as required by law.
  

4. Sharing of Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
  
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a court order, subpoena, or legal process.
  

5. Cookies and Tracking Technologies

• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

6. Your Rights

• Access and Correction: You have the right to access and update your personal information at any time. If you wish to review or correct the information we have on file, please contact us at [insert contact email].
  
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
  
• Data Deletion: You may request the deletion of your personal information by contacting us at [insert contact email]. We will comply with your request, subject to any legal obligations to retain the information.
  

7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website and services constitutes acceptance of any changes.
8. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Noise Resolve
[email protected]