Frequently Asked Questions
What is the process for submitting a noise complaint?
To submit a noise complaint, simply fill out our online form with details about the noise issue. We’ll review your submission and craft a personalized letter addressing your concerns. The letter is then mailed directly to the person causing the noise.
How long does it take to see results?
Most of our customers see results within the first 3 days of mail delivery. If you don’t see an improvement within a week, we offer a free follow-up letter or a full refund, as part of our guarantee.
What is included in the $20 service fee?
The $20 fee covers the creation and mailing of a personalized letter addressing your noise complaint. This also includes the bonuses such as a follow-up letter if needed, noise reduction tips guide, and same-day mailing if received before 5 pm Eastern.
What happens if the initial letter doesn’t resolve the issue?
If the initial letter doesn’t resolve the issue, we’ll send a follow-up letter at no additional cost. If you still don’t see results, we offer a money-back guarantee—just email us for a hassle-free refund.
How can I get a refund if I’m not satisfied?
If you’re not satisfied with our service, simply send us an email at [email protected]. We’ll process your refund quickly and without hassle. We’re committed to your satisfaction.
Can I customize the letter to include specific details?
Yes, you can provide specific details about the noise issue in the submission form. We will incorporate these details into the letter to ensure it is tailored to your situation.
What if I have a unique or unusual noise complaint?
We handle a wide range of noise complaints. When submitting your complaint, include all relevant details so we can craft a letter that best addresses your specific situation.
How do I contact you if I have further questions?
You can contact us via email at [email protected]. We’re here to help and answer any additional questions you may have.
Is my personal information kept confidential?
Yes, we prioritize your privacy. All personal information provided is kept confidential and used solely for the purpose of resolving your noise complaint. You will remain anonymous in the letter.
What are the payment options available?
We accept various payment methods including credit/debit cards. Payment details are handled securely through our online form.